Terms and Conditions
Last Updated: 23-Jan-2026
Effective Date: 23-Jan-2026
These Terms and Conditions govern your use of the website https://www.koalacleans.co.uk/ operated by Koala Cleans Ltd, Unit 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE, United Kingdom.
By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use our Service.
Use of Our Services
You agree to use our services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.
User Accounts
When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.
Payments and Pricing
All prices listed on our website are subject to change without notice. Payments must be completed before services are provided unless otherwise agreed in writing.
Cancellations and Refunds
Cancellation and refund eligibility depends on the type of service booked and the timing of cancellation. Please contact us for detailed cancellation and refund policies.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of Koala Cleans Ltd and may not be copied, reproduced, or distributed without prior written consent.
Limitation of Liability
To the maximum extent permitted by law, Koala Cleans Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
Termination
We reserve the right to suspend or terminate access to our services at any time if you violate these Terms or engage in unlawful activity.
Third-Party Links
Our website may contain links to third-party websites. We do not control and are not responsible for the content or practices of these external sites.
Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at selay@koalacleans.co.uk.